How to: Buy 911制品eBooks
911制品eBooks: How to GuideHow to: Download 911制品eBooks
911制品eBooks: How to GuideHow to: Use Online Access
911制品eBooks: How to GuideHow to: Get Help
911制品eBooks: How to GuideDownload a free "Taster" before you purchase a full eBook. This ensures that your device is compatible and that you're happy with the content before you commit to buy.
Navigate to the free "Tasters" section of the 911制品Books app. Alternatively, download a sample from or .
You can buy 911制品eBooks in four different ways:
We price match eBooks, print books, Apple Books, Google Play Books, and audiobooks where possible. 911制品members are entitled to a discount on the 911制品website only.
Buy eBooks through the 911制品website, benefit from your 911制品Members' discount, and read on the 911制品Books app on three devices
When you buy a standalone eBook or an eBook Subscription from the 911制品website, you'll receive an email confirmation. New customers will also receive login details and installation instructions for the 911制品Books app. If you're an existing eBooks customer, your eBook will appear automatically in your 911制品Books app.
You can also use your 911制品Books login details to take advantage of Online Access to eBooks through your web browser.
Buy eBooks directly through the 911制品Books app for iOS or Android – no 911制品Books account required
You can navigate through the categories of the 911制品Books app for iOS or Android and purchase an eBook. You'll need to sign in with your Apple ID or Google account to complete your purchase – your payment is processed by Apple or Google, not the RYA.
If you want to take advantage of your 911制品Members' discount, please buy your eBooks through the 911制品website instead.
Buy highly accessible Apple Books from the Apple Book Store
We're currently converting all 911制品eBooks to . These feature enhanced functionality and accessibility options, and are completely separate from the 911制品Books app.
For Apple Books support, visit . Note: Technical support queries, including refund requests, must be directed to Apple. The 911制品does not handle these.
Buy highly accessible Google Play Books from the Google Play Store
We're also releasing our eBooks as . These feature enhanced accessibility options, but don't currently support animations, videos or interactive tools.
For Google Play Books support, visit . Note: Technical support queries, including refund requests, must be directed to Google. The 911制品does not handle these.
Note: The 911制品Books app is not available on macOS, Windows 7 or Kindle Fire. We recommend switching to an alternative platform, or using Online Access, to view eBooks using your web browser.
The 911制品Books app is not available on Windows 7. We recommend using an alternative platform or Online Access.
The 911制品Books app is not currently available on macOS. We recommend using Online Access or checking whether an version is available.
We are currently investigating the possibility of launching the 911制品Books app and the World Sailing app on macOS, using technology. This would enable us to make our apps available on the latest . We'll announce any updates as they become available.
The 911制品Books app is not available on Kindle Fire. We recommend using an alternative platform or Online Access.
You can use Online Access to read your standard, subscription, and ePack eBooks through any web browser on your chosen device. This option does not require downloading the 911制品Books app.
Top Tip: Bookmark Online Access links in your browser for easy access.
Find out more about what's included in each standard .
Here, you'll find answers to frequently asked questions about 911制品eBooks, the 911制品Books app, Apple Books, and Google Play Books.
If you're experiencing difficulties, please read the questions and answers below before getting in touch. The information provided is intended to help you deal with any issues without delay and without further assistance.
If you can't find the answer you're looking for, you'll find the relevant eBook support contact details below.
When you purchase an eBook through the 911制品website, you'll receive an email with login details. Please check your junk/spam folders.
If you can't locate your login details, download the 911制品Books app, navigate to the login screen, enter your email address, and click "Forgotten Your Password?" You'll be emailed a link to reset your password.
Note: If you've purchased an eBook directly through the 911制品Books app (in-app), you won't receive login details. You don't need to log in to read your eBook.
Navigate to the login screen of the 911制品Books app. Enter your email address and click "Forgotten Your Password?". You will then be emailed a link to reset your password.
If you have exceeded the number of permitted logins, contact ebooks@rya.org.uk.
Note: Your 911制品Books login details are separate from your 911制品website details.
Note: If you've purchased an eBook through the 911制品Books app (in-app), you won't receive login details. You don't need to log in to read your eBook.
If your 911制品Recognised Training Centre has supplied you with an eBook voucher code, please visit About 911制品ePacks for information on how to redeem it.
Once you've redeemed your code, you'll receive an email with instructions for How to: Download 911制品eBooks. You'll also receive your password in a separate email.
If you haven't received your 911制品Books app password, navigate to the login screen of the 911制品Books app and click "Forgotten Your Password?" to set your own.
Note: Your email address is your username.
Note: eBook vouchers cannot be used to redeem Apple Books or Google Play Books.
If you have any questions, please contact your 911制品Training Centre.
The 911制品Books app is not currently available on macOS. We recommend using Online Access or checking whether an version is available.
We are currently investigating the possibility of launching an 911制品Books app and a World Sailing app for Mac, using technology. This would enable us to make our apps available on the latest . We'll announce any updates as they become available.
A small number of our customers continue to use the old version of the 911制品Books app. This software is based on Adobe AIR, which is no longer supported, stable or updated. As a result, we're unable to supply or support those apps, or publish new or updated content.
We recommend updating your app(s) as soon as possible to ensure that you can access the latest eBook content. Please install the most recent version of the 911制品Books app or use Online Access to view your eBooks. You can continue to use your existing 911制品Books login credentials.
When you purchase eBooks directly through the 911制品Books app for iOS or Android, your payment is processed by Apple or Google, not the RYA. These are called "in-app" purchases.
Depending on your device, your payment is processed by Apple or Google, not the RYA.
Note: you don't need to log in to the 911制品Books app to access these purchases.
Find out more about the different ways to buy 911制品eBooks, including the differences between "in-app" purchases and those made through the 911制品website.
If you can't locate your eBooks in the My eBooks > Owned section of the 911制品Books app, please ensure that your device is logged into your Apple ID or Google Play account.
If you're using an iOS device, tap the question mark (?) in the top-right corner of the 911制品Books app home screen, then click "Restore Purchases".
We ask all customers to download the 911制品Books app on their chosen device before making a purchase. This ensures that the app is supported on your device and that you're happy with the format of our eBooks.
The 911制品Books app is not currently available on macOS. We recommend using Online Access or checking whether an version is available.
Not all Android apps work on all Chromebook models. The 911制品Books app is not currently supported on all Chromebooks. We ask that you download the 911制品Books app from the Google Play Store on your Chromebook to test whether your device is supported before purchasing an eBook.
You can find out more about Chromebook apps, .
If your internet connection is interrupted when downloading an eBook on the 911制品Books app for iOS, you may receive a "Missing .xml file" error.
In this instance, tap the question mark (?) in the top-right corner of the 911制品Books app home screen, then click "Restore Purchases". If this doesn't rectify the issue, please try deleting the eBook and downloading it again. If you still receive the error message, uninstall and reinstall the 911制品Books app.
We're currently in the process of converting our eBooks to and , so not all eBooks are available yet.
If an or version of an eBook is available, you'll see a "Get It On Apple Books" or "Get It On Google Play" button in the shop.
Note: and aren't .
No.
and are a different product and are non-transferable. Please ensure that you read How to: Buy 911制品eBooks and purchase the right version for you.
If you purchased eBooks through the 911制品website, please download the 911制品Books app on your chosen device. Navigate to the login screen and enter your email address and the password you were emailed.
If you can't locate your login details, enter your email address on the app's login screen and click "Forgotten Your Password?" This will enable you to set your own password and log in.
Once you've logged in, your eBooks will be available for you to download in the My eBooks > Owned section.
If you purchased your eBook through the 911制品Books app, see Where are my in-app purchases? above.
If you're unable to download your eBook, please ensure that you have an active internet connection. If you continue to experience technical difficulties, please use the contact information below.
If you've purchased or , you can download these directly from those stores.
You can read your using the Books app on iOS and macOS devices. This app is installed on most Apple devices as standard.
You can read using the Google Play Books app on Android or iOS devices, or by logging into Google Play using your browser.
Note: we recommend using the Google Play Books app on Android for the best experience and to take full advantage of Android's accessibility features. Viewing in your browser offers a more limited experience.
Buy Apple Books and Google Play Books directly through or the .
Download the 911制品Books app from the .
Once you've logged into the app, your eBook will be available to download from the My eBooks > Owned section.
If you can't see your eBook, ensure that you've minimised the left-hand menu.
Open your PC's Settings and search for "Background apps". Ensure that "Let apps run in the background" is set to "On".
If your download is stuck on "Queued", right-click the book cover and select "Stop Download" then "Delete eBook". Next, download a free Taster and then try downloading your eBook again. If this fails, uninstall and re-install the 911制品eBooks app.
Please visit www.rya.org.uk/go/subscriptions for more information.
Your previously purchased standalone eBooks won't be affected when your eBook subscription expires.
The World Sailing app is a partnership between World Sailing and the 911制品to produce a multi-lingual app for the Racing Rules of Sailing 2021-2024 to include rules, case books, call books, and associated documents.
The app is available on iOS and Android. The integrated eBook is available as an in-app purchase and is not transferable between iOS and Android devices. If you'd like to access the integrated eBook on both iOS and Android devices, then you'll need to purchase it on both platforms.
Please visit www.rya.org.uk/go/wsapp for more information and download links.
Yes.
We recommend using both apps in full-screen mode when viewing interactive elements, to ensure that they display correctly.
You can log in to the 911制品Books app on up to three devices. If you exceed this limit, you'll receive an error message.
You can read and on any number of devices that are logged in with your Apple ID or Google Play account.
When you log in to the 911制品Books app or access an eBook using Online Access through your browser, a unique ID is generated and is assigned to your account. This is used to determine the number of devices you're using.
When using Online Access, please avoid switching between browsers unnecessarily. Also, ensure that your browser isn't set to "Incognito" mode and doesn't clear cookies after each session. This will cause your unique ID to be reset and your next login will be recorded as a new device, which may result in exceeding your device limit.
Using a VPN shouldn't affect your device limit because your unique ID is generated by your device or browser, rather than your IP address.
If you're using a new device or are unable to log in after receiving an error message, please contact ebooks@rya.org.uk.
Note: uninstalling the 911制品Books app on your other devices won't immediately resolve this issue.
Due to copyright, all eBooks are protected by digital rights management software (DRM). You are not permitted to print, copy, or export 911制品eBooks to any other applications. We don't supply PDF or EPUB versions of our eBooks because this would enable unauthorised duplication and distribution of copyrighted content.
If you're using the 911制品Books app for Windows 10, Windows 11, Android, or Online Access, you can share individual pages with another person who own the same eBook. If you're using the 911制品Books app for iOS, you can share individual pages and a low-res image of the page. You cannot share the whole book.
Please read our full Terms & Conditions.
Yes.
After downloading your eBooks, remain logged into the 911制品Books before disconnecting from the internet. You can continue to access your eBooks offline.
are are also available offline once you've downloaded them.
Note: You won't receive any eBook updates while offline.
Please ensure that the mute switch on the side of your devices isn't engaged.
If this doesn't resolve the issue, make sure that "Do Not Disturb" or "Silent Mode" are set to "Off".
If your query isn't covered by the FAQs, please contact ebooks@rya.org.uk and supply the following information: